STORE POLICY
CUSTOMER CARE
At LiftLab, your satisfaction is our priority. If you have any questions about your order, a product, or need help choosing the right recovery tool, we're here to help.
Email: brentcoppage06@gmail.com
Phone: 859-786-2923
Response time: Within 24 hours, Monday through Friday
If something isn't right with your order — a damaged product, a missing item, a shipping delay — reach out and we'll make it right. No runaround, no hassle.
PRIVACY & SAFETY
We take your privacy seriously. Here's what we do and don't do with your information:
- We collect your name, email, shipping address, and payment information only when you place an order
- Payment is processed through Wix's secure payment system — we never see or store your credit card details
- We use your email to send order confirmations, shipping updates, and (if you opt in) our newsletter
- We never sell, rent, or share your personal information with third parties
- You can unsubscribe from our newsletter at any time
If you have questions about how we handle your data, email us at brentcoppage06@gmail.com.
WHOLESALE INQUIRIES
Interested in carrying LiftLab products in your store or gym? We offer wholesale pricing on bulk orders.
- Minimum order: 20 units
- Wholesale discount: 30-40% off retail depending on volume
- Custom product bundles available for gyms and wellness studios
Email brentcoppage06@gmail.com with "Wholesale Inquiry" in the subject line and we'll get back to you within 48 hours with pricing and availability.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL